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Sep 12

I’ve seen the future…

…and I’m a little in love with it.

Adrian and I recently set up an account at Coastal Federal Credit Union (their GoGreen checking can pay up to 2% interest — w00t!) and I went there the other day to deposit a check.  Surprises abounded:

First, their teller windows (and lobby) are open until 7pm (and I think from 7am, though, to be honest, I didn’t really read that part, since I am “not a morning person” in an almost cliche way).

Second, their teller windows are staffed by virtual tellers (looked a lot like the picture to the left)!  There’s a screen and a video picture of your teller (mine was Carol).   I have no idea where she was, but from that moment forward it was rather like a traditional drive-through arrangement, except:

  • I could reach the window
  • I could understand everything she said (no fast-food-style squawky speakers)
  • When I put my check down, it was into a little slot like an ATM (I have to confess I did miss the SWOOOSH of the pneumatic tube)
  • And, of course, she was not 10 feet away (I presume.  That would have been sort of silly)

Wow.  Just plain nifty.  It would’ve been quick too, had I not spent so much time saying:  “This is soooo cool! ”

I will also confess that having watched too much sci-fi — and this week’s Dr. Who — I also had a bit of difficulty remembering that she was a real person and not just “Interface.”

 

Permanent link to this article: http://ginalikins.com/2011/09/12/ive-seen-the-future/

1 comment

  1. Kaylee

    Way to use the internet to help people solve problmes!

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